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Director Health Information Management Chippenham Hospital in Richmond at Parallon

Date Posted: 2/18/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Richmond
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    2/18/2019

Job Description

Director Health Information Management (HIM) – Chippenham Hospital – Full time
 
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
 
Job Summary
 
Under the direction of the Regional HIM Director, the Facility HIM Director is responsible for managing, coordinating, and performing the day‐to‐day operations and workflow of the facility based HIM operations. Assists the Regional HIM Director with the oversight and implementation of facility related HIM Service Center (HSC) operational planning, service level agreements, budgets, workflow processes, and internal controls. The HIM Director actively participates in the facility based unbilled management process and resolution of issues contributing to unbilled accounts. This person serves as a promoter of the HSC and is the on‐site “face” of the HSC. 
 
Duties (included but not limited to):
  • Assists with the Horizon Patient Folder (HPF)/(MPF) and HIM Shared Services activities, including but not limited to: FTE management, forms management, interface workbook, operational assessment, action planning, productivity monitoring, release of information management, record storage and destruction management, staff education, and HIM operations clean up.
  • Participates in communication efforts with HIM personnel, facility departments, facility department and unit leadership, facility leadership, and medical staff, including serving as a key HIM contact for facility implementation activities and project core team meetings.
  • Responsible for managing facility based HIM operations and staff including, but not limited to, record pick up and reconciliation, release of information request processing.
  • Performs facility unbilled activities including physician query follow up, physician incomplete record    follow up, collaboration with facility department leaders in monitoring and working unbilled reports, working the applicable HPF/MPF queues, working the applicable unbilled management reports and queues, (e.g., DET/eRequest, Bill 49) and management of HIM operations unbilled processes.
  • Works collaboratively with Medical Staff and Facility Leadership to comply with standards and guidelines enforced through the Medical Staff Bylaws/Rules and Regulations (e.g., suspension of privileges) and is responsible for facilitation and execution of physician notification processes regarding medical record documentation deficiency, delinquency, and physician suspension.
  • Provides HPF record completion and medical record viewing training and education to medical staff members and other clinical and ancillary personnel.
  • Active participant, at times with the assistance of the Regional HIM Director, in preparing for or   assisting with external agency (e.g., The Joint Commission, Board of Health) reviews of the facility.
  • May serve as the Facility Privacy Official, Records Management Coordinator, RAC Coordinator, and/or perform state reporting duties.
  • May serve, or serve in conjunction with the Regional HIM Director, as the Medical Record  Custodian including making court appearances and certification of medical records via HCA view as   applicable.
  • Coaches and helps develop team members; disciplines and counsels staff as necessary. Coordinates training and education of facility based HSC Staff.
  • Provides assistance to the HSC Document Imaging Manager as it relates to facility based HSC document imaging staff.
  • Assists the Regional HIM Director in the development of strategy, specific goals, objectives, budgets, and performance standards relative to the facility HIM operations.
  • Assists in identifying and implementing process improvements to lower costs and improve service to facility and SSC customers.
  • Annually reviews and updates the facility Legal Medical Record Inventory.

Education
  •  Undergraduate degree required, strongly prefer a Health Information Management degree 

Experience 
  • A minimum of one year of HIM department experience is preferred, three or more years is strongly preferred
  • A minimum of one year healthcare management experience is strongly preferred 

 
Certificate/License 
  • RHIA or RHIT strongly preferred

 
We offer training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.
 
Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.
 
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