Director, Coding in Nashville, TN at Parallon

Date Posted: 5/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    Nashville, TN
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:

Job Description

JOB SUMMARY - The Director (Operations, Coding and/or Technical) has a key role in the planning, development, and maintenance of the health information management (HIM) service centers (HSCs).  The Director initiates, designs, executes, and manages projects associated with company-wide HIM initiatives.  They will oversee the development of recommendations, implementation of efficiencies, and provide oversight to project execution activities that increase performance of the HIM organization.  The Director will provide support to the HSCs.  They will also provide direction as needed for any newly acquired acute care facilities until operational activities are transitioned to the HSC.    


  • Develops strategy, plans, leads, and is accountable for company-wide strategic HIM initiatives.
  • Contributes to the strategic business plan for Parallon HIM.
  • Provides leadership and guidance to the HSCs, and develops and maintains effective strategic relationships with the HSC/SSC COOs, Directors, and Managers as well as supporting departments (e.g., CSG, REGS, Information Protection, Internal Audit, Management Engineering, Parallon and HCA IT&S, Education, and Project Management) to ensure HSC and overall HIM operational and compliance excellence, including refinement of the HIM shared services strategy and the operational model.
  • Influence HSC leadership and solicit buy-in and support for planned initiatives to foster HSC operational accountability.
  • Leads the team in measuring, monitoring, and optimizing HSC performance.
  • Oversees the development, execution and maintenance of projects, tools, education (e.g., regulatory interpretations, benchmarking, productivity, forecasting, scheduling, job descriptions, policies and procedures, performance indicators, action plans, communications, HIM system and workflow technology enhancements/improvements, and workflow diagrams) that are designed to maximize productivity and operational effectiveness.  This can be done both independently or through the organizing and leading multiple multi-disciplinary teams.
  • Provides subject matter expertise, strategy guidance and leads the team in intra and inter departmental initiatives (e.g., data abstraction, revenue cycle, case management, clinical documentation improvement, EHR, EMPI, Clinical Decision Support, document imaging, computer assisted coding, ICD-10 coding, transcription, speech recognition, NLP, data standards, MPI, ROI, analysis, unbilled management/AR, data requests, record retention/destruction,  HIPAA Privacy, electronic information management).
  • Leads the HIM team, provides subject matter expertise,  and facilitates activities with IT&S in the identification and development and maintenance of new services, platforms and projects within the business intelligence (BI) environments.
  • Oversees the senior practice leaders as they conduct routine HSC Director and Manager calls and meetings to provide subject matter expertise, share best practices, revise policies and procedures, follow-up on action plans and identified opportunities and modify workflows.
  • Identifies opportunities and promotes the adherence to operational standardization and uniformity of processes across the enterprise.  
  • Utilizes critical thinking skills to analyze data and reports to formulate conclusions and develop improvement strategies.
  • Leads and manages the evaluation, selection, and maintenance of vendor relationships for health information management coding operations products/services.
  • Assists in the budget process.
  • Participates in the execution of the Parallon HIM Talent Management Plan, i.e., sourcing, recruitment, selection, retention, coaching, motivation, and timely evaluation of staff.
  • Ensures that the Parallon HIM Team actively engages in continuous improvement to enhance the quality of products and services, performance, and corporate contribution.

Job Requirements

Bachelor’s degree required, ideally in areas like HIM, Business Administration, IT, or Organizational/Change Management.

Minimum 7 years multi-facility and/or Vendor HIM operations experience strongly preferred. Minimum 5 years management/leadership experience required. Consulting or proven work experience in areas of process reengineering, shared services, and project management strongly preferred.

RHIA or RHIT strongly preferred.