Desktop Support Technician in Richmond at Parallon

Date Posted: 8/10/2019

Job Snapshot

Job Description

Desktop Support Technician – Richmond Shared Service Center – Full Time
 Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
 Job Summary – Assure that the Patient Account Services obtains maximum benefits information systems network integration. Promote teamwork to meet organizational goals and objectives. Maintain
PC Network and Servers to provide maximum systems availability and performance.
• Investigate and resolve issues related to PCs, telecommunications and/or printers
• Maintain knowledge of Corporate policies and procedures
• Demonstrate the ability to remain current with a rapidly advancing industry involving highly technical
• equipment and issues
• May require a strong working knowledge of PBS systems, telecommunications, and managerial
   concepts in PBX environment.
• Manage LAN, WAN, PC, and voice technologies
• Continuously make recommendations for process improvements
• Trend issues to identify prevention opportunities.
• High school diploma or GED required
• Continuing education in data processing related fields preferred
• At least 2 years’ experience in PC maintenance required
• Relevant education may substitute experience requirement
We offer free parking, training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!

Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.