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Correspondence Specialist in Glastonbury at Parallon

Date Posted: 4/16/2019

Job Snapshot

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Job Description

Do you have great attention to detail?  Are you experienced with multi-line phone lines? Do you have the ability to remain calm and productive when handling urgent mail or postage mistakes? Parallon is now seeking a Clerical Correspondence Specialist to work in our Wakefield, MA Office. Now is the time for you to join a team of motivated individuals working to resolve patient accounts on behalf of our hospitals. Ideal candidates will have experience with mail sorting and postage meter machines, as well as a passion for our purpose: "To serve and enable those who care for and improve human life in their community."   

Sound like you?  Apply today.  Need more reasons to apply?   
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  • Opportunity to learn and grow, in an inclusive environment, where you will feel like family.
  • Competitive salary, with amazing bonus potential!  
  • Benefits including medical, dental, 401K, and more. 
  • Looking to further your education?  Let us help you with that – tuition assistance is available for full and part time employees after 90 days, up to $5250 per year. There is also assistance in paying off your current student loans. 
  • An entire suite of consumer discounts on items from cell phone plans to travel and more.


  • Review, print and verify daily/weekly/monthly internal and external reports for accuracy.
  • Sort, identify, and scan all incoming correspondence to appropriate patient account.
  • Daily copy and mail correspondence.
  • Update accounts when necessary (dispositions/notes/wait dates).
  • Update patient demographics in various applications.
  • Establish and maintain constructive working relationships with coworkers, supervisors, managers and executives, as well as external clients and other external business contacts.
  • Answer phone calls and assist callers in obtaining information in response to IVR contacts.
  • Provide back-up assistance to cover for customer service representatives when necessary.
  • Process outgoing mail for the Operations Teams by reviewing all documents and prepare packet for mailing.

Position Information: 
Schedule: M-F 8:00am-5:00pm 

Location: Wakefield, MA
High School or GED preferred.
Must include resume for consideration.

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade We remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

We are an equal opportunity employer and we value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.