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Compliance Manager in Nashville at Parallon

Date Posted: 4/28/2019

Job Snapshot

Job Description

Parallon believes that organizations that continuously learn and improve will thrive. That’s why, after more than a decade, we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

The Compliance Manager is responsible for assisting the Compliance Director in managing all compliance related activities and initiatives within the Shared Services Center (SSC).

Duties (included but not limited to):
Under the direction of the Compliance Director:
• Assists the Compliance Director with completion of periodic reviews, audits and other requirements outlined in the ECO Functional Standards.
• Performs research and analysis on Corporate and federal payer rules, regulations and transmittals and communicates requirements to operational areas. 
• Participates along with the Compliance Director in Compliance Operations Meetings and assists with the tracking and resolution of compliance issues that affect operations. 
• Collaborates with operational department managers to resolve compliance or regulatory concerns. 
• Manages the daily operations of the Privacy Program including investigation and timely reporting of privacy issues.  
• Reviews internal communications including those from Corporate Parallon and HCA, assesses operational impact and provides education to operational leadership when necessary.  
• Assists facilities with audit and re-bill projects related to potential governmental overpayment issues.  
• Assists with the processing of Risk Management/Quality of Care incidents in accordance with facility protocols, if requested. 
• Coordinates the investigation of potential Identity Theft Red Flags cases. 
• Provides superb customer service to all clients. 
• Assists with internal and external audits as needed. This can include the provision of documentation requested by the auditors. 
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”. 
• Other duties as assigned.

Job Requirements

KNOWLEDGE, SKILLS & ABILITIES• Organization - proactively prioritizes needs and effectively manages resources
• Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately. The ability to communicate with staff, Parallon Management, Division and Group Executives
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Interpersonal skills - able to work effectively with other employees, patients and external parties
• PC skills - demonstrates proficiency in Microsoft Office applications and others as required 
• Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
• Tactical execution - oversees the development, deployment and direction of complex programs and processes 
• Project Management - assesses work activities and allocates resources appropriately 
• Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems 
• Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short time frames, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. 

• Bachelor’s degree in Business or related field required. Equivalent work experience may substitute education requirements. 

• Minimum three years’ experience in related area with two of these years being healthcare management experience OR completion of the Parallon Manager Trainee Program.