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Collector in Orange Park at Parallon

Date Posted: 2/25/2019

Job Snapshot

Job Description

General Summary: The Collector is responsible for performing account follow-up and resolution of insurance and patient receivables.

Duties include but are not limited to:
• Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
• Review EOBs, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
• Identify problem accounts and escalate as appropriate
• Maintain compliance with pool completion requirements
• Maintain required productivity and QA standards
• Document in the patient account record to identify actions taken on the account
• Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” and all policies and procedures related to the Collections department.
• Other duties as assigned

Job Requirements

Minimum 1 year related experience required, preferably in healthcare or a hospital setting. Relevant education may substitute experience requirement



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