Collector in Orange Park, FL at Parallon

Date Posted: 4/15/2018

Job Snapshot

Job Description

General Summary: The Collector is responsible for performing account follow-up and resolution of insurance and patient receivables.
Duties include but not limited to:  
  • Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
  • Review EOBs, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
  • Identify problem accounts and escalate as appropriate
  • Maintain compliance with pool completion requirements
  • Maintain required productivity and QA standards
  • Document in the patient account record to identify actions taken on the account
  • Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” and all policies and procedures related to the Collections department.
  • Other duties as assigned


Job Requirements

Minimum 1 year related experience required, preferably in healthcare or a hospital setting. Relevant education may substitute experience requirement.