Collections Manager in Houston at Parallon

Date Posted: 10/11/2018

Job Snapshot

Job Description

Provides supervision of the day-to-day operations of the Collections services staff
 
DUTIES INCLUDE BUT ARE NOT LIMITED TO:

•         Identify staffing needs and communicate those needs to the Collections Director

•         Screen, interview, and hire new employees

•         Arrange for the training of new employees

•         Receive and review statistical documents from Information Services and provide that information to the appropriate Collector/Patient Account Representative

•         Assure productivity of each staff member

•         Review each staff member’s productivity on a monthly basis and perform annual evaluations

•         Counsel staff with disciplinary and productivity issues

•         Work as a liaison between the Collections services staff and other PAS staff

•         Resolve issues escalated by patients and/or Collections staff

•         Conduct monthly staff meetings

•       Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

•       Other duties as assigned

Job Requirements

EDUCATION
•         Bachelor’s Degree required
 
EXPERIENCE
•         Minimum 3 years healthcare collections experience required

•         Minimum 2 years supervisory experience required