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Collections Analyst in Houston at Parallon

Date Posted: 1/12/2019

Job Snapshot

Job Description

Job Summary The Collections Analyst is responsible for working reconciliations, processing
IPLAN change request, working default reports, working collection pools as assigned and assisting Collectors as needed.
Supervisor – SSC Manager
Duties (included but not limited to):
  • Performs the Artiva reconciliation and ensures any issues are resolved timely.
  • Process IPLAN changes timely as requested.
  • Performs daily balancing of the AR
  • Completes the SMA 3 Exhibit (if applicable)
  • Work reports as assigned
  • Work eRequest queues as assigned.
  • Works pools as assigned
  • Manages special processes related to processing accounts restored with an AX status
  • Support Collections work from home as needed.
  • Maintains productivity and QA standards.
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
  • Other duties as assigned

Job Requirements

  • Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.

High school diploma or GED required.
One year of related experience required.