Collection Spec BMCS PRN in Montgomery, AL at Parallon

Date Posted: 9/12/2018

Job Snapshot

Job Description

Position Summary: Responsible for assisting in verifying insurance co-pays, payment posting for patient’s accounts, counseling patients on insurance benefits and co-payments.  The On Site Payment Collector position has the possibility to work 1 of 3 shifts at a local hospital.
Essential Job Functions:
  1. Verify patient insurance
  2. Post payments to patient account
  3. Arrange for repayment or establish repayment schedules, based on customers' financial situations
  4. Submit money collected at the end of each shift.
  5. Data entry (knowledge of Excel spreadsheets) and scanning documents.
  6. Answer customer questions regarding their accounts
  7. Speak with patients face to face using excellent customer service abilities
  8. Other duties as assigned

Job Requirements

    • Knowledge: Working knowledge of medical terminology, practices and procedures, as well as laws, regulations, and guidelines.  An understanding of patient confidentiality to protect the patient and the clinic/corporation. 
    • Experience:  A minimum three years of hospital/medical business office experience with insurance procedures and patient interaction.  Strong familiarity with a variety of the field’s concepts, practices and procedures.  College degree preferred or high school diploma (equivalent).
    • Competencies:  Demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly.  Ability to collect, synthesize and research complex or diverse information.  Exceptional customer service and the ability to plan organize and exercise sound judgment.
      Disclaimer:  The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be an exhaustive list of responsibilities, duties and skills required.