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Coding Technology Specialist WFH in Richmond at Parallon

Date Posted: 5/22/2019

Job Snapshot

Job Description

Coding Technology Specialist – Work From Home – Full Time
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
Job Summary
Conducts research to identify root causes and process improvements for Natural Language Processing (NLP) opportunities with 3M 360 Encompass CAC, creation of operational updates or revisions, and technical coding educational as required/when needed. Helps to coordinate and performs the day-to-day computer assisted coding analysis as a member of the Coding Analysis Technology Team (CATT).  Interacts with peers across the different CAC patient types as a team member of the CATT.
Duties (including but not limited to)
  • Analyze/Monitor 360 Encompass coding precision and recall. This group is not analyzing the coding. The focus is on tuning the NLP through investigation of focus areas as defined by CATT Sr. Manger and or Lead.
  • Analyze NLP Precision & Recall Outcomes on all patient types as assigned. Analysis by patient type/code set may be established by Sr. Manager/Lead but rotation of assigned types will occur.
    • HSC (Pillar) (Overall diagnosis & procedures)
    • Code Level (DX; CPT; PCS; E&M; Injections)
    • DRG Level (still researching) - DRG, case mix etc.
    • Add Query
    • Patient Type Level
    • Facility
    • Division/Market
    • Provider

  •  Identify end use system acceptance behavior to escalate as needed.
  • Perform deep dive of NLP trends for all patient types as defined by the practice leader and Sr. Manager.
  • Monitor and perform deep dives on NLP tuning work orders.
  • Monitor NLP enhancement system changes (content updates, section/regioning changes, document scoping changes etc.).
  • Report NLP enhancements as needed.
  • Aide Sr. Manager and Lead by providing weekly newsflash content that may include but not limited to summary of outcomes, reports, analysis and research.
  • Validate user error vs CAC NLP improvement.
    • Interpreting information gathered in interviews and focus groups
    • Identify system integrity through two independent coders
    • Assess and report the outcomes

  • Assists the Coding Analysis Technology Team in the review, improvement of processes, education, trouble-shooting and recommend prioritization of issues.
  •  Assists the Coding Analysis Technology Team in data collection, compilation, analysis, and trending of CAC precision and recall data.
  • Assists the Coding Analysis Technology Team in identifying medical record documentation improvement opportunities as needed to improve the CAC system precision and recall performance
  • Recommends modifications to lexicons, clinical phrases, grammar, coding system rules, and region titles for the NLP engine to improve precision and recall rates as needed
  • Provide and create coding education as needed
  • Participate in touchpoints with facilities, physicians, vendors and CCRM to share and document best practices as needed
  • Communicates Coding topics and/or question trends to CATT Senior Manager for follow-up with Corporate Education manager and Central Coding Resource Management (CCRM) for global coding education
  • Works on special projects as assigned
  • Applies adult learning concepts when developing, delivering or assisting others for educational programs
  • Provides high level of customer service

  • Associates degree in HIM/HIT required, Bachelor’s degree strongly preferred
  • Relevant experience may substitute education preferences

  • Minimum of 3 years acute care inpatient/outpatient ICD-10 coding experience required
  • Proven work experience in areas of coding education strongly preferred
  • Minimum of 3 years coding auditing/monitoring experience strongly preferred

  • Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) Preferred
  • Certified Coding Specialist (CCS), Preferred

We offer training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!

Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.