Coding Mentor in Dallas, TX at Parallon

Date Posted: 7/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

This position works from home. Remote.

Do you have an analytical as well as investigative mindset? Do you want to pair that with your knowledge of the healthcare field? Parallon is seeking candidates for Coding Mentor


Parallon's Mission: 
We serve and enable those who care for and improve human life in their communities. 

Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Dallas/Fort Worth area.  Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community. 


As a Coding Mentor you will help to coordinate and direct the day-to-day coding educational activities. Facilitates and provides coding educational classes/presentations to staff, as required/when needed. Responsibilities also include assisting Coding Leadership in root cause analysis of coding quality issues, performing account reviews, and preparing training documents to assist with coding quality action plans.


Duties include, but are not limited to:

  • Responds to coding-related questions from HSC coding staff
  • Performs account reviews for appeals that are part of the HIM Coding PART process
  • Enters all applicable changes that occur as a result of appeals in C-PART, into the appropriate abstracting system
  • Provides Coding Integrity Specialist (CIS) and CQR education as needed
  • Initiates the rebilling process as required per policy on special projects
  • Monitors staff using Computer Assisted Coding (CAC) for coding comprehension and workflow proficiency.
  • Validates user error vs CAC natural language processing (NLP) improvement
  • Assess and report the outcomes
  • Researches coding opportunities and escalate as needed
  • Assists in the review, improvement of processes, education, and troubleshooting and recommend prioritization of issues.
  • Assists in data collection, compilation, analysis, and trending of CAC precision and recall data
  • Assists in identifying medical record documentation improvement opportunities as needed to improve the CAC system precision and recall performance
  • Recommends modifications to lexicons, clinical phrases, grammar, coding system rules, and region titles for the NLP engine to improve precision and recall rates as needed
  • Provides and creates education as needed
  • Participate in touchpoints with vendors and corporate vendor management team to share and document best practices
  • Works with Coding Education Manager to design education plans and education material content
  • Monitors QA results to assist Coding Leadership in root cause analysis and educational opportunities
  • Assists with curriculum development
  • Performs an annual education needs assessment as input to the strategic coding education program and provides this assessment to the Coding Education Manager 
  • Communicates Coding topics and/or question trends to Coding Education Manager for global education
  • Communicates available global education coursework from the Coding Education Manager to applicable staff Coaches and mentors coding staff as they develop and grow their coding skills
  • Provides skilled coding support through regularly scheduled coding meetings and as the need arises
  • Researches external sources for common coding trends and questions
  • Works on special projects as assigned
  • Applies adult learning concepts when developing, delivering or assisting others for educational programs

Job Requirements

Knowledge, Skills & Abilities

  • Communication - communicates clearly and concisely, verbally and in writing.
  • Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Interpersonal Skills - able to work effectively with other employees, patients and external parties.
  • Data Analysis – able to analyze, interpret and share data in a presentation format.
  • Knowledge of Healthcare Information - familiar with various types and sources of health care information, including financial and patient level data files.
  • Work independently, with experience working in a team environment.
  • PC Skills - demonstrates proficiency in Microsoft Office applications and others as required.
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures, systems and query handbook


  • High School graduate or GED equivalent required, undergraduate (associates or bachelors) degree in HIM/HIT preferred.


  • Proven work experience in areas of coding education strongly preferred.
  • Minimum of 5 years acute care inpatient/outpatient coding experience required.
  • Minimum of 3 years coding auditing/monitoring experience strongly preferred.


  • RHIA, RHIT or CCS preferred

At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more!


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