Charity Representative in Richmond, VA at Parallon

Date Posted: 8/2/2018

Job Snapshot

  • Employee Type:
  • Location:
    Richmond, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Charity Representative – Richmond Shared Services Center
Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services.  Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, and denial management), technology, patient registration, insurance verification, and health information management.
The Charity Representative (Internal Title: VCM Charity Analyst) must have experience working in a revenue cycle environment and knows how to employ critical thinking.  Must have experience calculating income and applying the applicable policies per the facility to make assessments on patients that are eligible for charity.  Phone calls to patients may be required for additional documentation.  Being able to work in multiple systems is required.  This is a Full Time opportunity, working Monday through Friday, from 8:30AM to 5:00PM
Duties (included but not limited to):
  • Process Charity applications including reviewing the submitted documentation, requesting additional information when the initial documentation is not sufficient, determining whether the patient/guarantor qualifies for charity and processing the account through the Artiva Charity tool.
  • Assist patients with the Charity application process.
  • Handle patient calls regarding pending Charity applications.
  • Works Artiva Charity Pool, as assigned
  • Works OnBase Charity CWF and Charity ESC queues
  • Maintain state required documentation of Charity write-off’s (if applicable) schedules for use in year-end reporting to the State.
  • Assist when needed with the Vendor Collection Analyst processes.
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.
  • Other duties as assigned

Job Requirements

  • High school diploma or GED required

  • At least 1 related experience
  • Experience working with financial income and charity guidelines, preferred
  • Strong Excel experience required

We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.
Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.