Call Center Medical Collections in Louisville, KY at Parallon

Date Posted: 9/6/2018

Job Snapshot

Job Description

Now seeking competitive and motivated individuals for call center collections.

Salary: $13.50-$15.50/hr (plus bonus opportunities averaging over $1000/month) 

Raises up to $.50/hr every three months after the first 6 months of employment.  Plus essential benefits starting after 30 days!

Schedule available:  Full-time schedules between the hours of 8 AM - 8 PM Monday-Wednesday, 8 AM - 6 PM Thursday and Friday.  At least 2 shifts of 11 AM - 8 PM required each week.

See what made us one of the Best Places to Work in Kentucky 11 years in a row! https://vimeo.com/168974665

 

GENERAL SUMMARY OF DUTIES – Perform collection follow up on delinquent accounts for healthcare providers in a high volume, inbound and outbound, call center environment

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

  • Work with patients and guarantors to secure payment on outstanding account balances and adhere to all FDCPA, FCRA and all applicable laws
  • Achieve passing quality review scores per unit requirements
  • Produce acceptable unit collection volumes
  • Provide excellent customer service

Option to WFH after completion of 90 probationary period - please note, you must be able to live and work in Louisville for the entirety of the 90 day probationary period.  Relocation assistance is not provided. 

Job Requirements

High school diploma or GED preferred

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