Birth Certificate Clerk in Austin at Parallon

Date Posted: 10/11/2018

Job Snapshot

Job Description

Parallon is one of the country’s largest premier revenue cycle partners, with more than 15,800 employees serving 600 hospitals and 3,000 physician practices. Annually, we collect more than $41 billion and interact with 37 million patients. Our track record of results is among the best in the industry.  We serve hospitals, physician practices and healthcare systems by bringing deep operational knowledge and tailored revenue cycle solutions so that providers can focus on fulfilling their mission.
Shift Hours: Sunday - Thursday 8am - 4:30pm.
Prefer candidates that are bilingual
Job Summary The Birth Certificate Clerk is responsible for collecting the necessary data elements for the completion of the birth certificate as required by state law. Responsibilities include working with the parents to gather data that is required for the Acknowledgment of Paternity (AOP), which can be a critical and sometimes difficult part of the birth certificate process.
Supervisor – Facility HIM Director

Duties Include but are not limited to:

•         Completes any certification program and continuing education that may be required by state law to accurately  perform the duties of the birth certificate clerk and works under the guidelines and process as defined by the state.
•         Interacts with the parents to collect and document the birth information, delivering the appropriate forms to them and providing guidance in the completion of the forms.
•         Works with the parents to complete the Acknowledgment of Paternity form, which can require patience,  diplomacy and sensitivity if there is conflict regarding parental responsibility.
•         Reviews patient medical records and other resources, as needed, to obtain required birth information.
•         Reviews completed birth certificate worksheet for completeness and accuracy, ensuring that signatures of the  parents are obtained for the birth certificate and any other state specific program, such as Healthy Start, Medicaid, Social Security forms.
•         Enters birth certificate information into appropriate computer software program and transmits data in a timely manner as required by state law.
•         Meets or exceeds productivity standard of processing two (2) birth registrations per hour.
•         Meets with auditors, according to state regulations, who visit the facility on a regular basis to monitor/audit the birth certificate and AOP process, providing reports and data to them as needed.
•         Changes baby names in MEDITECH as needed, from generic baby girl/baby boy to given name and validates  name change in Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF).
•         Works closely with Obstetrical nursing staff to perform duties and may work on the floor and away from the HIM department.
•         Maintains confidentiality with all PHI and HIPAA related information.
•         Practices and adheres to the Code of Conduct philosophy and the Mission and Value statement.
•         Other duties as assigned.


•         Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment, work structure/processes, or requirements positively and proficiently. Able to multitask effectively.
•         Building Trust – interacts with other in a way that gives them confidence in one’s intentions and those of the organization; operates with integrity; supports others; treats people with dignity and respect.
•         Communications – communicates clearly, proactively, and concisely with all key stakeholders; able to maintain effectiveness when dealing with difficult situations or people.

•         Customer Focus – ensuring that the customer perspective is a driving force behind decisions and activities; implementing services and practices that meet the customers and organization’s needs.
•         Initiating Action – takes prompt action to accomplish objectives; responds quickly and independently, and takes action that goes beyond the job requirements in order to achieve objectives.
•         Managing Conflict – dealing effectively with others in an antagonistic situation; using appropriate interpersonal style and methods to reduce tension between people.
•         Planning & Organizing – establishes courses of action for self and others to ensure work is completed efficiently; prioritizes critical activities and assignments; stays focused and uses time effectively, preventing  irrelevant issues or distractions from interfering.
•         Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking  processes and tasks; being watchful over a period of time.
•         Work Standards – setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments.
•         Proficiency in computer skills and some knowledge of regulatory compliance.

Job Requirements


•         High school graduate or equivalent required


•         1 year experience in an office environment preferred. Previous experience in handling patient health  information and/or medical records is strongly preferred.
Parallon/HCA is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.