Billing Team Lead HOU in Houston, TX at Parallon

Date Posted: 3/9/2018

Job Snapshot

Job Description

Billing Team Lead

Job Summary – The Billing Team Lead is responsible for coordinating day to day activities for Billing operations. This includes coordination of all billing activities to assure that standards are adhered to and that the electronic claim filing process functions efficiently and accurately.

Duties (included but not limited to):
 Manages and maintains the billing processes and programs to provide effective electronic filing strategies
 Provides ongoing training and education to billing staff to ensure that policies and procedures are followed
 Meets with the Billing Manager regularly to effectively communicate and resolve billing issues, set and prioritize goals, improve processes and review insurance and billing status
 Assists with staff communication, providing updates, resolving issues, setting goals and
maintaining standards
 Retrieves and maintains electronic filing and edit reports
 Researches and corrects claim submission reports
 Assist Manager with all provider enrollments are timely and accurate for all carriers
 Assist Manager with edits and provides monthly edit statistics
 Assists with training of Billing personnel in electronic filing and data entry methods
 Sees that patient billing submission is efficient and organizes the billing schedule
 Assist the Manager in maintaining established departmental policies and procedures, objectives, patient, and customer service policies
 Perform quality reviews as required by Parallon/SSC policy.
 Work as a liaison between team members and SSC staff
 Assist with payroll activities for team members (i.e., time cards, edit sheets)
 Assist manager with developing team goals and action plans
 Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
 Other duties as assigned

Job Requirements


 Organization - proactively prioritizes needs and effectively manages resources
 Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
 Customer orientation - establishes and maintains long-term customer relationships,
building trust and respect by consistently meeting and exceeding expectations
 Interpersonal skills - able to work effectively with other employees, patients and external parties
 PC skills - demonstrates proficiency in Microsoft Office applications and others as required
 Leadership - guides individuals and groups toward desired outcome by providing training, advice and feedback to assist/support employees in achieving established performance standards
 Tactical execution - assist in monitoring operational processes and making
recommendations for changes/adjustments as needed during the implementation or change to new products or processes
 Policies & Procedures - demonstrates knowledge and understanding of
organizational policies, procedures and systems
 Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fastpaced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic
mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.

High School diploma or GED required.

At least one year of related experience required.