Appeals Collector in Largo at Parallon

Date Posted: 8/2/2019

Job Snapshot

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Job Description

Parallon believes that organizations that continuously learn and improve will thrive. That’s why, after more than a decade, we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
Are you an excellent technical writer, able to craft written business communication to effectively collect funds from third-party providers? Do you excel in proper document formatting, and take pride in developing quality business letters?
Parallon’s Appeals team is currently seeking an Appeals Letter Writer who will utilize their exceptional writing skills to ensure the business receives timely payment and resolution to issues!
Whether you are per diem, part-time, or full-time, you are eligible to participate in our 401K program, with company match! Part and full-time employees gain access to incredible benefits, including health, life, dental, and pet insurance. Thinking about returning to school? We offer tuition reimbursement, and an ever popular student loan forgiveness program! Our popular employee discount program provides you with deep discounts on everyday purchases, like cell phone plans and travel. The benefits of working for Parallon are exceptional!
If you’re looking for a career path in Appeals, Parallon can help you reach your goals. We believe in promoting from within, and individuals hired as an Appeals Letter Writer can continue up the ladder, based on performance, to Team Lead and Management as their skills and competencies expand. The position a full-time, work from home opportunity. Parallon provides all equipment to perform the job, and pays a monthly stipend for internet access.
As our next Appeals Letter Writer, you’ll have the following duties and responsibilities:
  • Triage incoming inventory for the Appeals team, validating appeal criteria is met
  • Compose technical denial arguments for reconsideration, including both written and telephonically
  • Identify contract protection that can be leveraged to overturn denials
  • Pursue additional payment on open appeals through various means of communication, such as telephonically, online or via payment package processes with payers and patients.
  • Overcome objections that prevent payment of the claim and gain commitment for payment through concise and effective appeal argument
  • Identify problem accounts/processes/trends and escalate as appropriate
  • Escalate accounts to appropriate individuals at the payer and via SSC management as needed, including accounts with lack of timely payer response
  • Communicate trends to management as identified
  • Utilize effective documentation standards that support a strong historical record of actions taken on the account.
  • Able to perform basic mathematical calculations, balance and reconcile figures.
  • Meet the productivity and quality standards of the organization


Job Requirements

Job Requirements
  • High school diploma or GED required.
  • Excellent use of grammar, document formatting, and business letter writing.
  • One year experience with Word, Adobe, Excel, and Outlook.
  • One year experience with medical terminology.
  • One year of related experience in healthcare.

We invite you to join our team today.  Apply online now!
“We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.”
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