Appeals Collector in Richmond at Parallon

Date Posted: 10/22/2018

Job Snapshot

Job Description

Appeals Collector
Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services.  Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, and denial management), technology, patient registration, insurance verification, and health information management.
Job Summary:
The Reimbursement Specialist (Internal Title:  Appeals Collector)  is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution   This is a Full Time opportunity, working Monday through Friday, from 8:30AM to 5:00PM.
Duties (included but not limited to):
  • Pursue additional payment on open appeals through various mean of communication with payers and patients
  • Overcome objections that prevent payment of the claim
  • Gain commitment for payment through concise and factual collection techniques
  • Escalate accounts to appropriate individuals
  • Communicate trends to management as identified
  • Utilize effective documentation that support a strong historical record of actions taken on the account

  • High school Diploma or GED

  • At least one year of collections experience required
  • Experience with insurance denials and ability to compose clear and concise appeal letters to payers is required
  • Medical doctor’s office experience and/or medical insurance experience strongly preferred

We offer free parking, training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!

Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.