Accounts Receivable Resolution Specialist-Work from Home in Richmond, VA at Parallon

Date Posted: 3/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    7300 Beaufont Springs Drive
    Richmond, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Accounts Receivable Resolution Specialist – Insurance Follow Up - Work from Home
Richmond Shared Services Center
Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services.  Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, and denial management), technology, patient registration, insurance verification, and health information management.
*WORK FROM HOME – Requirements* 
  • ON-SITE Training REQUIRED in Richmond, VA 
  • Internet Connectivity requirements - At a minimum

- Cable or DSL (Digital Subscriber Line)
- Minimum Download Speed1 MB/S
- Minimum Upload Speed512 KB/S
- Minimum Latencyunder 90ms 
  • Please contact your internet service provider for verification of the specifications listed above. 

This is a full time opportunity, Monday thru Friday from 8:30AM to 5:00PM
Responsibilities Include (but not limited to):
  • Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
  • Review EOB’s, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
  • Identify problem accounts and escalate as appropriate
  • Maintain compliance with pool completion requirements
  • Maintain required productivity and QA standards
  • Document in the patient account record to identify actions taken on the account
  • Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.

Job Requirements

• High school diploma or GED required
• Minimum 1 year related experience required, preferably in healthcare
• Experience with Medicaid/Medicare background preferred
• Experience with Healthcare preferred
We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.
Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.