This site uses cookies. To find out more, see our Cookies Policy

Accounts Receivable Resolution Specialist Work From Home in Richmond at Parallon

Date Posted: 4/30/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Richmond
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/30/2019

Job Description

Accounts Receivable Resolution Specialist - Overpayments Work From Home
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
 
Job Summary
 
The Accounts Receivable Resolution Specialist (Internal Title: Overpayment Analyst) is responsible for researching and resolving overpayment discrepancies, credit balances, returned hospital refund checks and handling patient concerns as needed. This is a Full Time opportunity, working Monday through Friday, from 8:30AM to 5:00PM
 
Duties (included but not limited to):
  • Perform and validate discrepancy reason coding
  • Initiate refunds of identified overpayments and resolve open discrepancies
  • Monitor take-backs and initiate refunds as appropriate.
  • Review and resolve credit balances
  • Accept phone calls and resolve patient concerns related to account balances
  • Research returned refund checks and take the necessary action to resolve.
  • Identify problem accounts/processes/trends and escalate as appropriate
  • Utilize effective documentation standards that support a strong historical record of actions taken on the account.
  • Ability to perform basic math to ensure accurate statement of accounts receivable

Education
  • High school diploma or GED required

 
Experience
  • At least one year of experience preferred
  • Strong Microsoft Excel experience

 
We offer training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!


Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.
 
#ParallonBCOM