Accounts Receivable Resolution Specialist - Insurance Follow Up - Client Business in Richmond, VA at Parallon

Date Posted: 6/6/2018

Job Snapshot

Job Description

Accounts Receivable Resolution Specialist – Insurance Follow Up – Client Business
 
Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services.  Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, and denial management), technology, patient registration, insurance verification, and health information management.
 
 
The Accounts Receivable Resolution Specialist – Insurance Follow Up (Internal Title: Collector) is responsible for performing account follow-up and resolution of insurance and patient receivables. This is a full time opportunity, Monday thru Friday from 8:30AM to 5:00PM
 
Responsibilities Include (but not limited to):
 
  • Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
  • Review EOB’s, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
  • Identify problem accounts and escalate as appropriate
  • Maintain compliance with pool completion requirements
  • Maintain required productivity and QA standards
  • Document in the patient account record to identify actions taken on the account
  • Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.

Job Requirements

EDUCATION
• High school diploma or GED required
 
EXPERIENCE
• Minimum 1 year related experience required, preferably in healthcare
• Experience with Medicaid/Medicare background preferred
• Experience with Healthcare preferred
 
 
We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.
 
Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.