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Virtual Clinical Documentation Improvement Liaison in Nashville at Parallon

Date Posted: 12/6/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

The Clinical Documentation Improvement (CDI) Liaison is responsible for the interface between facility based Clinical Documentation Improvement Specialists and the health Information Management Shared Service Center (HSC) coding staff. The liaison works with all facilities to improve the accuracy, integrity and quality of patient data, to ensure minimal variation in coding practices and improve the quality of physician documentation within the body of the medical record to support code assignments. The Clinical Documentation Improvement Liaison plans, assigns and coordinates the communication and validation of correct coding; actively monitors facility CDI requests and responds to questions submitted. The liaison collaborates with Facility and Division CDI as applicable. 

Duties (included but not limited to): 
• Proactively manages facility CDI and HSC MS-DRG discrepancy request reviews (including corresponding communications, escalation paths and tracking/trending/comparison of data)
• Reporting to HSC Leadership significant coding trends identified through the CDI process 
• Maintains up-to-date knowledge of regulatory changes impacting coding requirements 
• Coordinates training and education for coders and facility-based CDI staff when trends are identified 
• Manages expectations and ensures services are delivered accordingly 
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement” 
• Other duties as assigned

Job Requirements

KNOWLEDGE, SKILLS & ABILITIES• Coding Technical Skills - regulatory coding (ICD-10-CM, ICD-10-PCS, ICD-9-CM, MS-DRGs, POA Assignment) and associated reimbursement knowledge 
• Leadership - leads individuals and groups toward identified outcomes, setting high performance standards and delivering quality services 
• Critical thinking - actively and skillfully conceptualizing, applying, analyzing, synthesizing or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning or communication as a guide to belief and action
• Building and Maintaining Strategic Working Relationships – develops collaborative relationships to facilitate the accomplishment of work goals. Possesses excellent interpersonal skills in building, negotiating and maintaining crucial relationships 
• Building Trust – interacts with others in a way that gives them confidence in one’s intentions and those of the organization• Effective Operational Decision Making - relating and comparing; securing relevant information and identifying key issues; committing to an action after developing alternative courses of action that take into consideration resources, constraints, and organizational values
• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment and/or circumstances with a positive outlook; and adjusting effectively to work within new work structures, processes, requirements, or cultures
• Initiative – independently takes prompt proactive steps towards problem resolution
• Managing conflict – dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people 
• Planning and Organization - proactively prioritizes initiatives, effectively manages resources and keen ability to multi-task
• Communication - communicates clearly, proactively and concisely with all key stakeholders.
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Work Independently – is self-supporting; not needing to rely on others to complete a job
• Facilitation – ability to facilitate small to large groups of people at various organizational levels for purposes of planning, problem solving, or strategy development
• Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time 
• Project Management - assesses work activities and allocates resources appropriately
• Coach, Mentor and Educate – provides timely guidance and feedback to help strengthen the knowledge/skill set of others to accomplish a task or solve a problem 

• Undergraduate degree preferred
• Bachelor’s degree strongly preferred

 • Minimum 3 years' health care management/leadership experience required
 • Minimum 5 years' recent inpatient hospital coding experience required 

• RHIA, RHIT and/or CCS required