Provider Enrollment Analyst in Brentwood at Parallon

Date Posted: 6/28/2019

Job Snapshot

Job Description

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

Provider Enrollment Analyst

**This is a work from home position**

Job Summary – The Provider Enrollment Financial Analyst is responsible for applying a fundamental knowledge of healthcare billing practices and procedures related to identifying and performing root cause analysis to identify enrollment and claim issues, performing enrollment and claims review, monitoring and resolving issues, creating and executing reports, working assigned inventory, and assisting managers or staff as needed. Additionally, this team member contributes to improving the processes and infrastructure of the department. Proficient in facilitation and interpersonal communication, this team member also consistently demonstrates skills in organization, prioritization, and professionalism.

Supervisor – Provider Enrollment Director

Supervises – None

Duties (included but not limited to)
•Proactively review and provide data analysis and financial impact assessment
•Resolve assigned inventory and issues, follow-up on outstanding issues, and escalate as needed
•Create, schedule, and run reports, queries, and utilities
•Identify, coordinate, and test needed reports
•Prepare and analyze monthly operating reports
•Work directly with enrollment contacts to resolve issues
•Identify and communicate to management educational opportunities
•Collaborate with other departments to resolve enrollment or claim issues
•Monitor defined reports and coordinate with applicable departments to ensure accounts receivable is properly stated
•Complete special projects as assigned by management
•Maintain working knowledge of workflow, systems, and tools used in the department
•Support Provider Enrollment department as needed
•Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
•Other duties as assigned

Knowledge, Skills, and Abilities
Communication - communicates clearly and concisely, verbally and in writing, utilizing proper punctuation and correct spelling
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients, and external parties
PC skills - demonstrates proficiency in Microsoft Office applications and others as required
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures, and systems
Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes; able to work quickly and accurately in a fast-paced environment while managing multiple demands; able to work both independently and collaboratively as a team player; demonstrates adaptability, analytical and problem solving skills, and attention to detail; and able to perform basic mathematical calculations, balance and reconcile figures, and transcribe accurately

High school diploma or GED required

Minimum one year related healthcare experience required, such as provider enrollment, provider credentialing, and revenue life cycle. Prior experience analyzing and interpreting data preferred. Ability to write and read SQL highly preferred. 


Physical Demands / Working Conditions– Requires prolonged sitting/standing, some bending, stooping, walking and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports or other information. Requires lifting papers/boxes and pushing/pulling up to 25 pounds occasionally. Work is performed in an office environment or hospital setting. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.

OSHA Category– The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.