Insurance Verification Director in St Louis at Parallon

Date Posted: 8/12/2019

Job Snapshot

Job Description

Do you have the career opportunities you want in your current role? We have an exciting opportunity for you to join the nation's largest provider of healthcare services as an Insurance Verification Director.
At HCA, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional al la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medial and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated professional like you to be a part of our team. Join us in our efforts to better our community!

As the Insurance Verification Director, you will be responsible for the day-to-day operations of the Insurance Verification Department. You will perform daily QA chart audits, track and trend performance and productivity by employee as well as provide ongoing training and education.This position is primarily work from home and you must reside in the Pensacola, FL area. 
  • Defines upfront collection goals each month and works with staff to ensure goals are met
  • Develops required Policies and Procedures as needed to assure high reliability in expected outcomes. 
  • Actively recommends and drives accountability to productivity standards globally as well as client specific areas.
  • Works closely with all relevant individuals and business units, internally and externally, to determine production goals based on operational standards as well as client profile.
  • Actively participates in development and execution of change needs to address budget plans.
  • Cultivates and drives a culture of ‘can do’ and ‘just culture’ while maintaining a high level of expectations related to operations and behaviors. 
  • Embodies a team success attitude that is created through integrity and an an atmosphere of unity and respect.  
  • Achieves a level of subject matter expert related to Parallon INS LOB operations and industry insurance collections
  • Continually assesses the quality and quantity of collection performance for all clients’ assuring KPI’s are met. 
  • Proactively evaluates performance, makes adjustments and initiates solutions to resolve issues timely, accurately and effectively. Seeks immediate performance improvements. Understands why and how client performance fluctuates and makes the necessary adjustments to rectify. Discusses all such findings as needed with the RVP, Insurance Follow-up.
  • Oversees management activity relating to hiring, training, coaching, monitoring, appraising, disciplining and terminating.
  • Develops robust reporting to assure internal staff and leaders are kept informed of performance as well as KPI driven operational  review material to assure the client of full and transparent knowledge.  Provides updates on procedural and client oriented changes and updates department manuals or other written materials.

Job Requirements

  • Bachelor’s degree in Business or related field required.
  • Five years minimum of healthcare revenue cycle management experience with three years of relevant direct experience.

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.