Education Director in Nashville at Parallon

Date Posted: 7/28/2019

Job Snapshot

Job Description

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

We are a wholly owned subsidiary of HCA, a Fortune 100 company with more than 200,000 employees and one of the nation's leading providers of healthcare services, operating over 170 locally managed hospitals and over 100 freestanding surgery centers in 20 states and the United Kingdom. HCA has been named one of the world's most ethical companies for eight years in a row. At HCA, we are driven by a single goal: the care and improvement of human life.
Job Summary

The Education Director develops and implements company-wide education programs in order to achieve the goals and objectives of the organization including Parallon.  The director is responsible for oversight and direction of the daily and must demonstrate the ability to transform concepts in action. This person is a member of a cross functional team, which includes Business Owners, Project Management, and technology, and works closely with them to help implement change strategies that are consistent with the desired results. As the Education leader, this person also serves as a key promoter of the department as a service organization, which strives to identify and satisfy the needs of its customers.


  • Develop standard education plan and courses.
  • Implement and provide direction for distance learning strategies and tools.
  • Assist in the development of communication tools.
  • Plan and coordinate design workshops or process-related meetings.
  • Direct education-related logistics.
  • Direct day-to-day activities of education personnel.
  • Implement train the trainer programs for new technologies and new training members for Parallon corporate teams and services centers.  
  • Analyze course evaluation data to plan future needs and maintain existing programs.
  • Implement an annual education needs assessment as input to the strategic education plan.
  • Research all methods for delivery of educational programs and recommend options to promote improved operational performance.
  • Strategically develop education plan implementation and coordination with communications.
  • Act as liaison and support for service center education directors and managers.

Job Requirements


  • Bachelors Degree in Business Administration or other comparable Bachelor Degree
  • Master’s Degree preferred in Education, Business, Healthcare or related field
  • Equivalent work experience may substitute degree requirement.


  • 7 plus years education management experience managing multiple education initiatives to successful completion preferably in general healthcare, financial services, hospital operations, clinical, supply chain, or information systems-oriented environments
  • Strong education and communications background, including large scale system training implementation, instructional design, graphic design, e-Learning and distance learning methodologies experience
  • Minimum 4-6  years management experience

Benefits of working at Parallon
Our benefits package allows you to select the options that best meet the needs of you and your family. Benefits include 401k with a company match, paid time off, medical, dental, vision, flex spending for both health and day care, life insurance, disability, tuition reimbursement and student loan repayment, employee discount program, employee stock purchase program.
We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.